Delivery

We aim to despatch all orders within 48 hours of receipt of payment, although there may be a slight delay during exceptionally busy periods. We will keep you informed of any delays. Estimated delivery times should be used as a guide only and commence from the day of despatch. Objet Luxe is not responsible for delays caused by customs clearance.

Delivering Responsibly

As our customer, you always come first. Our deliveries are arranged through international carriers, all the drivers have been trained in the appropriate hygiene protocols. If you would like us to arrange a no contact delivery where we leave the goods outside your property and notify you of their arrival by phone, email or text, then we are happy to do so. Alternatively, if you would like to us to change your delivery address, please just let us know.

UK Delivery

We aim to despatch orders within 48 hours, from receipt of payment. Normal delivery time is approx. 2-3 working days, however, due to the global pandemic, some deliveries may take a little longer than usual. No signature is currently required for your delivery.

Please note during very busy periods there may be some slight delays with your delivery. We will keep you informed of any delays.

Any delivery dates or order deadlines shown by on the Objet Luxe website are only a guide. Please always consider local public holidays or delivery restrictions that may impact your delivery time.

International Delivery

We aim to despatch all orders within 48 hours of receipt of payment, although there may be a slight delay during exceptionally busy periods. We will keep you informed of any delays. Estimated delivery times should be used as a guide only and commence from the day of despatch. Objet Luxe is not responsible for delays caused by customs clearance.

A small charge will be made to orders that require a certificate of origin. Please email our customer service desk for more details – customerservice@objetluxe.com.

Any delivery dates or order deadlines shown by on the Objet Luxe website are only a guide. Please always consider local public holidays or delivery restrictions that may impact your delivery time.

Taxes and Duties

Taxes and Duties will be charged to all orders. European trade customers with a Vat number will not be charged vat, where Objet Luxe has organised the shipping of the order. Vat will not charge to international trade customers where Objet Luxe has organised the shipping of the order.

Tracking

Once your order has been despatched you will receive an email with your tracking code, so that you can monitor your delivery until it arrives with you.

Express Delivery Service

If you are in a hurry, special express deliveries be arranged. These will carry a surcharge, please contact our customer service team on 0207 349 7117 for more details or email them at customerservice@objetluxe.com. Any delivery dates or order deadlines shown by on the Objet Luxe website are only a guide. Please always consider local public holidays or delivery restrictions that may impact your delivery time.

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